Page 12 - Get to the POINT 2020
P. 12

845+
                                                                                                                                                                                                                             CUSTOMERS
                                                                                                                                                                                                                           SUPPORTED BY
                                                                                                                                                                                                                            HPN UC TEAM



                                               UNIFIED



                          COMMUNICATIONS                                                                                                                                                                                    156,325+

                                                                                                                                                                                                                             ENDPOINTS
                                                                                                                                                                                                                           SUPPORTED BY
                                                                                                                                                                                                                            HPN UC TEAM



                                        Keeping You Always Connected.



                                                                                                                                                                                                                               575+
                                                                                                                                                                                                                           TRAINING HOURS
        U U     nified Communications         attracting customers. They want      UC deployment.                                                                                                                          SERVICE ENGINEER
                                                                                                                                                                                                                           TO CUSTOMERS BY
                                                                                                                                                                                                                            FULLY CERTIFIED
                                              their journey to feel personal
                is the ability to connect
                anyone, anywhere, at
                                                                                   in an office, or work from home,
                                              provides just that.
         any time. High Point Networks        and the omnichannel experience       Whether users are on the road,
         can take your company’s simple                                            today’s UC enhancements, can
         phone system beyond its basic        Each UC project starts with an       provide technologies that allow
         function. With a combination         in-depth discovery process, which    them to seamlessly connect
         of communication tools in one        allows us to understand each         real-time. From picking up the                                                                                   AREAS OF EXPERTISE
         simple interface, your organization   part of your business and how it    telephone receiver to logging in to
         can improve productivity, reduce     will utilize the system. Our design   a video conference, our team will
         costs, and significantly                                                        be there to find a solution
         increase customer service                                                       that fits your business.                                                                                   Premise Base and Hosted Cloud
         both internally and                                                                                                                                                                              Phone UC Solutions
         externally. Our attention to     “I have the privilege of helping customers evolve    “You can buy a phone                                                                                   Contact Center Solutions with
         detail allows us to provide       and grow by leveraging new UC technologies.   system from anyone,                                                                                            Omnichannel Interaction
                                           Nothing is more rewarding than watching that
         a seamless UC experience        technology significantly enhance their organization”  but the experience you
         from start to finish.                 - Dean Putnam, Regional Sales Manager     get when working with                                                                                            Mobile Applications
                                                                                         our experts is what                                                                                        Application Collaborations (Mass
         Since your business                                                             separates us from the                                                                                     Notification, Performance Analytics)
         lives and dies by its                                                           competition,” says Clyde                                                                                       UC Design and Disaster
         customers, you need to provide       team then works closely with         Pickett, Manager of Voice                                                                                               Recovery Planning
         an omnichannel experience            the installation team to ensure a    Services. Our UC engineers
                                                                                                                                                                                                      Implementation, Support, and
         that allows customers to move        streamlined deployment. Following    invest many hours of training and                                                                                Maintenance (Upgrade/Migration)
         seamlessly between phone, email,     installation, our certified trainers   continuing education to keep
         SMS, webchat, social media, and      will ensure users are comfortable    updated on evolving trends and                                                                                  End User and Admin Level Training
         in-person communication. Giving      with the system before the project   requirements. From installation,                                                                                 Data Backup/Recovery Solutions
         them the flexibility to engage with   is considered complete. Proper      to programming, support, and                                                                                        Disaster Recovery Planning
         your business on their preferred     design, installation, and training   training, our team will be there
         media is crucial to retaining and    are the backbone to a successful     every step of the way.


        12                                                                                                                                                                                                                                  13
   7   8   9   10   11   12   13   14   15   16   17