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Unified Communications

 

Get beyond a basic phone system.

We can take your simple phone system beyond its basic function, it's time for Unified Communications.

When these tools are integrated into a system that allows easy flow of communication among devices, it’s called unified communications and collaboration, or UCC.

Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.

Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing.

Our areas of expertise.
  • Unified Communications (Premise, Hosted or Managed Solutions)

  • Voice over WiFi

  • Headsets

  • Call Recording

  • Call Detail Reporting

  • Contact Center

  • Video

How we can help you. Watch now!



They did it. You can, too.
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No project executes without challenges but what few issues did arise were proactively addressed by High Point Networks project manager.  Their technical expertise and dedication exceeded our expectations.  Early in the project, one of our sites suffered a lightning strike which destroyed the local phone system.  High Point Networks’ engineers were able to reroute equipment from our initial phase to the damaged facility and restore phone service in 48 hours and still meet our project timelines.

Too often the latest technology fails to deliver the expected benefits to the business.  That's why you need a competent partner to ensure that you make the most of your investment.  I am confident that our VoIP project was a success largely due to the integrity of the staff at High Point Networks.

- Randall Bush, Director of IT, Artic Cat, Inc, Thief River Falls, Minnnesota

Arctic Cat needed to replace an aging and unsupported PBX telephone system. High Point Networks had previously upgraded our network switches with new POE switches. We elected to implement a VoIP system at our five locations in Minnesota, Ohio and Canada. The project also included a complete rework of our customer response center software to consolidate multiple methods of contact into one easy to use and customer friendly contact system.

We selected High Point Networks to implement the Mitel VoIP system. This system offered many advantages over competing systems but the real selling point was the quality and professionalism of High Point Networks technical staff. Project Management was also very important to us to ensure that the coordination, implementation and training for a project of this size was carried out successfully and with minimal disruption to our employees, partners and customers.